Tara Nguyen
2023 Mazda CX-5
HailWeb form
Missing: Damage photos, Insurance claim #
KRAFT
Texted a photo-upload link at 7:55 AM. No response yet.
Today, 7:52 AMFollow up by 11:00 AM
Open leads
6
Across all service lines
Pipeline value
$23,930
Awaiting customer
2
Estimates sent, unsigned
Win rate (30d)
62%
Up 4 points
Service
New
$6,100$3,200
Renee Salazar
2018 Nissan Rogue
HailDetailingHail canvass
Missing: Deductible amount
KRAFT
May 14 storm damage. Claim already filed with State Farm.
Today, 8:40 AMBook inspection
Contacted
$640Ben Ortiz
2019 Ram 1500
Dent repairDetailingPhone
KRAFT
Mentioned a dirty interior on the call — detail add-on is a natural fit.
Yesterday, 3:14 PMBuild estimate
Estimate sent
$14,540Shawnee Mission Schools
4 activity vans
Vinyl wrapReferral
Missing: Signed PO
KRAFT
Estimate opened 3 times, not signed. Purchasing usually approves Thursdays.
Sep 1Nudge Thursday AM
Grant Feltner
2022 BMW 330i
Window tintPaint protectionWalk-in
KRAFT
Comparing against a Lenexa shop. Price-sensitive on PPF, not tint.
Sep 2Call today
Approved
$2,650Northland Auto Group
Recon batch — 5 units
Dent repairDealer
KRAFT
Batch approved under the standing dealer rate card. Scheduled Monday.
Sep 3Confirm drop-off window